Applicable to: highlandmayfields.com Project: Highland Mayfields, Sector 118, SAS Nagar, Mohali (RERA Reg. No. PBRERA-SAS80-PR1041) Last Updated: 29-07-2026

1. Introduction

This Privacy Policy explains how [VERIFY — full registered legal entity name, e.g. “Highland Lifespaces Private Limited”] (“Highland Lifespaces“, “Company“, “we“, “us“, “our“), developer of the Highland Mayfields project, collects, uses, discloses, and protects personal information of visitors to this website (highlandmayfields.com) and of individuals who interact with us through WhatsApp, phone, email, on-ground events, channel partners, or any other communication channel connected to Highland Mayfields (“you“, “your“). This Policy is published in accordance with the Information Technology Act, 2000, the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011, and the Digital Personal Data Protection Act, 2023 read with the Digital Personal Data Protection Rules, 2025 (collectively, “Applicable Data Protection Law“), to the extent such provisions are in force from time to time. By browsing this website, submitting an enquiry form, messaging us on WhatsApp, or otherwise sharing your information with us, you consent to the collection and use of your information as described here.

2. Information We Collect

a) Information you provide directly

• Name, phone number, email address, city of residence
• Enquiry details (e.g., budget, preferred configuration, purpose of purchase)
• Information shared during site visits, sales calls, or at Channel Partner (CP) events
• Messages you send us via WhatsApp, contact forms, “Download Brochure,” “Call Me,” or “More about Project” actions on our website or WhatsApp flows

b) Information collected automatically

• IP address, browser type, device type, operating system
• Pages visited, time spent, referral source, click behaviour on the website
• Cookies and similar tracking technologies (see Section 4)
• Data collected through advertising pixels (Google Ads, Meta/Facebook Ads) when you interact with our campaigns

c) Information from third parties

• Information shared by Channel Partners or brokers who refer you to us
• Information from event registrations (e.g., Champions Night / CP events)

We do not knowingly collect sensitive personal financial information (such as full bank account or card details) through this website. Any payment-related processing during booking is handled through formal, separate documentation outside this website.

3. How We Use Your Information

We use your information to:

1. Respond to your enquiry, share brochures, floor plans, pricing information, and project updates
2. Schedule and coordinate site visits
3. Send WhatsApp communications through our automated and manual workflows (including via our WhatsApp Business Solution Provider, Interakt), such as welcome messages, brochure delivery, and follow-ups on your enquiry
4. Run remarketing and lookalike-audience advertising on platforms such as Google Ads and Meta Ads
5. Analyse website traffic and improve user experience
6. Maintain records required under the Real Estate (Regulation and Development) Act, 2016 (“RERA”) and other applicable law
7. Communicate important updates related to the project, offers, or events, where you have opted in to receive such communication
8. Comply with legal obligations, court orders, or requests from regulatory/government authorities

You may opt out of promotional communications at any time (see Section 8).

4. Cookies & Tracking Technologies

Our website uses cookies and similar technologies to:

• Remember your preferences
• Understand how visitors use the site (via tools such as Google Analytics)
• Deliver and measure the performance of advertising campaigns (via Google Ads and Meta Pixel)

You can control or disable cookies through your browser settings. Disabling cookies may affect some website functionality.

5. Sharing of Information

We may share your information with:

• Our internal sales, CRM, and marketing teams for lead follow-up
• Authorized Channel Partners assisting with your enquiry, where relevant
• Service providers who process data on our behalf, including our WhatsApp Business Solution Provider (Interakt.ai), CRM platform, website hosting provider, and marketing/analytics tools (Google, Meta)
• Legal, regulatory, or government authorities where required by law, court order, or to protect our legal rights
• A successor entity in the event of a merger, acquisition, or restructuring of the Company

We do not sell your personal information to unrelated third parties for their independent marketing use.

6. Data Storage & Security

We implement reasonable technical and organizational safeguards to protect your information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission or storage over the internet is 100% secure, and we cannot guarantee absolute security.

7. Data Retention

We retain personal information for as long as necessary to fulfil the purposes described in this Policy, respond to your enquiries, meet our RERA record-keeping obligations, and comply with applicable law. Where information is no longer required, we take reasonable steps to delete or anonymize it.

8. Your Rights

Subject to Applicable Data Protection Law, you have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate or incomplete information
• Withdraw consent for marketing communications (including WhatsApp, email, or call follow-ups) at any time
• Request erasure of your personal information, subject to our legitimate business and legal record-keeping requirements
• Raise a grievance regarding the handling of your personal information (see Section 11)

To exercise these rights, contact us using the details in Section 11.

9. Children’s Privacy

This website and our communication channels are not directed at individuals under the age of 18. We do not knowingly collect personal information from minors.

10. Third-Party Links

Our website may contain links to third-party websites (e.g., social media, RERA portal, partner sites). We are not responsible for the privacy practices or content of such external sites. We encourage you to review their privacy policies separately.

11. Grievance Officer / Contact Us

In accordance with Applicable Data Protection Law, the Grievance Officer for privacy-related concerns is:

• Company: Aerofront Developers
• Address: PR-7, Sector 118, Sahibzada Ajit Singh Nagar, Punjab 140307
• Email: marketing@highlandmayfields.com]
• Phone: +91 90720 90720

For general enquiries about Highland Mayfields, please visit highlandmayfields.com or reach out via our website contact form.

12. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The “Last Updated” date at the top of this page indicates the most recent revision. Continued use of the website after changes constitutes acceptance of the updated Policy.

13. Governing Law

This Policy is governed by the laws of India. Any disputes arising out of or in connection with this Policy shall be subject to the exclusive jurisdiction of the courts at [VERIFY — e.g., Mohali / SAS Nagar, Punjab].